Shipping policy

Shipping Policy

Target One Gear New Zealand is operated by DVC NZ LTD.

We currently ship within New Zealand only.

Dispatch

Orders are normally dispatched within 1–2 business days after payment is confirmed, excluding weekends and public holidays.

If an item is temporarily unavailable or there is an unexpected delay, we will contact you as soon as reasonably possible.

Carrier

We use NZ Post as our primary delivery carrier.

Tracking information will be provided where available after your order has been dispatched.

Shipping Rates

Our current standard shipping rates are:

• Auckland region — NZ$7

• North Island outside Auckland — NZ$9

• South Island and other islands — NZ$12

Orders of NZ$200 or more qualify for free standard shipping within New Zealand.

Shipping rates are determined by the delivery region entered at checkout.

Chatham Islands are included in the South Island / other islands rate.

Delivery Times

Any delivery timeframe displayed at checkout or provided after dispatch is an estimate only and is separate from our 1–2 business day dispatch timeframe.

Actual delivery times may vary depending on destination, rural delivery, carrier network conditions, public holidays and other factors.

Delivery Issues

If your order is delayed, lost or arrives damaged, please contact us at info@targetone.co.nz.

Where we arrange delivery, we remain responsible for our obligations under the Consumer Guarantees Act 1993 and other applicable New Zealand consumer law.

Address Accuracy

Please ensure your delivery address is complete and accurate when placing your order.

If you notice an error, please contact us as soon as possible.

We cannot guarantee that a delivery address can be changed once an order has been dispatched.